Privacy Policy

Welcome to OderBin (“we”, “our”, or “us”), a cloud-based multi-tenant restaurant management software platform developed and operated by Ajmonic. We are committed to safeguarding the privacy and security of restaurant operators, staff members, and dining guests who use our platform.

This Privacy Policy outlines how OderBin collects, uses, protects, and discloses personal and operational data when you visit our website, register for an account, access our management dashboard, or utilize our QR code ordering, billing, and staff management solutions.

We collect information necessary to deliver seamless restaurant operations across branches:

• Account & Business Information: Restaurant name, business contact details, owner and manager names, work email addresses, phone numbers, branch locations, and tax/billing identifiers.
• Operational Data: Menu items, category setups, branch hierarchies, table layouts, kitchen inventory details, and price tier configurations.
• Transaction & Billing Data: Invoices generated, payment status, payment method metadata (processed securely via authorized gateways; we do not store full credit card numbers), order totals, and discounts.
• Staff & Payroll Information: Employee names, contact numbers, role assignments, shift attendance logs, leave balances, and salary structure parameters configured by the restaurant owner.
• Diner & QR Ordering Data: Table session tokens, guest-selected order items, and optional phone numbers or names provided voluntarily by guests during self-checkout or digital receipts.

We process collected data solely to power the operations of your restaurant:

• To facilitate end-to-end order processing from digital menus and tables to kitchen display units and cash registers.
• To synchronize real-time updates across multiple restaurant branches and devices.
• To calculate payroll summaries, attendance reports, and operational analytics for business owners.
• To provide technical support, platform maintenance, security patches, and product updates.
• To comply with regulatory tax laws and invoice auditing requirements.

OderBin employs industry-standard administrative, technical, and physical safeguards. All data transmission uses end-to-end encryption via HTTPS/TLS. Database stores are protected with AES-256 encryption at rest. Multi-tenant architecture ensures strict logical separation of every restaurant’s data, preventing unauthorized cross-tenant access.

We integrate with trusted payment gateways, thermal receipt printers, and notification services (SMS/Email) to deliver service functionality. These third parties access only the specific data required to perform their specialized tasks and are contractually bound to maintain strict confidentiality.

Restaurant owners maintain full administrative control to export, rectify, or request deletion of their business and staff records at any time. For data deletion inquiries or full export packages, contact our privacy officer at contact@oderbin.com.